Refund & Exchange Policy

 

Refunds

 
As a company policy , we do not provide refunds on any product sold, We offer a “Credit Note”, valid for a year from the date of issue for the orders approved for return based on genuine circumstantial evidences.

Exchanges

 
Requests for exchanges must be raised within 7 days of delivery. Exchanges are subject to stock availability.

Damaged/Defective Items

 
Notify us within 48 hours of delivery with photos/videos. We will arrange a replacement / exchange, subject to availability, Else “ Credit Note” is applicable incase of damaged / defective product received.

Exceptions for Delicate Products

  • Returns/exchanges may not be available for whites, pastels, silks.

  • If eligible, such products must be returned in pristine condition.

Cancellations

  • Orders can be cancelled only before dispatch.

  • Once shipped, cancellation is not possible.

  • Shipping charges are non-refundable.


International Orders

  • No returns/exchanges available for international customers.

  • Duties and taxes are borne by the customer.

Contact

For returns, refunds, or exchanges: Kindly email us with Order Number Mentioned on Your Subject Line.

📧 Email: shekhleela@gmail.com 

📞 Phone: +91-9930106559