Refund & Exchange Policy
Refunds
As a company policy , we do not provide refunds on any product sold, We offer a “Credit Note”, valid for a year from the date of issue for the orders approved for return based on genuine circumstantial evidences.
Exchanges
Requests for exchanges must be raised within 7 days of delivery. Exchanges are subject to stock availability.
Damaged/Defective Items
Notify us within 48 hours of delivery with photos/videos. We will arrange a replacement / exchange, subject to availability, Else “ Credit Note” is applicable incase of damaged / defective product received.
Exceptions for Delicate Products
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Returns/exchanges may not be available for whites, pastels, silks.
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If eligible, such products must be returned in pristine condition.
Cancellations
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Orders can be cancelled only before dispatch.
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Once shipped, cancellation is not possible.
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Shipping charges are non-refundable.
International Orders
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No returns/exchanges available for international customers.
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Duties and taxes are borne by the customer.
Contact
For returns, refunds, or exchanges: Kindly email us with Order Number Mentioned on Your Subject Line.
📧 Email: shekhleela@gmail.com
📞 Phone: +91-9930106559